Your Questions Answered
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If your question isn’t covered below, please contact our customer service team. We’re eager to assist you!
Do you provide gift wrapping services?
Yes, we offer gift wrapping for all purchases. Our skilled team will wrap your gift with precision and care, adding a special touch to your present.
What types of laser engraved gifts do you offer?
At Pointx, we specialize in creating stunning laser engraved gifts. Our products include personalized plaques, elegant keychains, custom jewelry, and more. Each item is crafted with top-quality materials to ensure a lasting impression.
Can I return or exchange an item?
We understand that sometimes gifts aren’t quite right. If you need to return or exchange an item, please bring it back within 30 days of purchase with the original receipt. Our team will gladly help you find a suitable replacement or issue a refund.
How do you ensure quality and sustainability?
At Pointx, we are committed to quality and sustainability. We source the finest materials and employ advanced technology to create our products. By choosing us, you support eco-friendly practices and enjoy premium craftsmanship.
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